Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard Ground Shipping service only. FREE or discounted shipping is available in ALL 50 STATES of the U.S.A and excludes U.S. territories and APO/FPO addresses.
There is a flat rate option for Canada and Mexico. For all other U.S. territories and countries, please contact us directly to place an order and obtain a quote on shipping: firstname.lastname@example.org.
Orders ship within 5 business days of placement. If there are any issues we will contact you through email or by phone. If you have special shipping needs please add a note to your order and we will contact you regarding shipment.
Merchandise returns can only be accepted if a request is made and item(s) sent back within 14 days of purchase. Items must be in original condition and packaging.
For returns within 15 - 30 days, only website credit will be issued.
General Statement of Principles
As described in detail below, any information we gather on this web site is strictly for our use and is not shared with any other entity, public or private, for any reason - period. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.
Our website (as most) track IP addresses and referring pages to help with site maintenance and improvements. This data is viewed only as anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. This information is not used for any other purpose.
Personal Information Collected - Order Forms
With the exception of credit card info, we store the information from your order form to allow us to track consulting issues or refer to a previous order to help provide customer service. You may elect to have your information completely removed from this system by going to our contact page and submitting your request.
Information Correction or Removal
If you wish to correct, update or remove any information about you that may be in our records, please go our contact page and submit the details of your request. If you wish to contact us further, please find complete contact information on our contact page.